Internal · Regular Customers Only
CRM PIPELINE & REPORTING
212 PRINT LAB — REGULAR CUSTOMERS pipeline. Isolated from the 212 & Co School/DOE funnel. Shows which marketing source actually produces revenue.
Key Metrics
8.4%
Landing Page Conversion
1,204 → 101 leads
312
Order Form Submissions
this quarter
587
Giveaway Entries
this quarter
63%
Quote-to-Order Rate
quotes → orders
$48,920
Revenue
this quarter
$157
Avg Order Value
per order
94
Repeat Customers
reordered
27
Referral Customers
converted
Revenue by Marketing Source
Which source actually produces revenue. Original lead source is preserved across the customer lifecycle.
Instagram$12,400 · 142 leads
Google$9,800 · 98 leads
StreetOps$7,200 · 121 leads
Referral$6,100 · 41 leads
Flyer$5,400 · 87 leads
QR$4,200 · 64 leads
Giveaway$2,820 · 187 leads
TikTok$1,000 · 53 leads
Pipeline — 212 Print Lab Regular Customers
New Lead
42Lead #1
Instagram
Lead #2
Facebook
+40 more
Intake Started
18Lead #1
Instagram
Lead #2
Facebook
+16 more
Intake Completed
31Lead #1
Instagram
Lead #2
Facebook
+29 more
Quote Needed
12Lead #1
Instagram
Lead #2
Facebook
+10 more
Quote Sent
24Lead #1
Instagram
Lead #2
Facebook
+22 more
Follow-Up
15Lead #1
Instagram
Lead #2
Facebook
+13 more
Order Confirmed
19Lead #1
Instagram
Lead #2
Facebook
+17 more
Payment Pending
8Lead #1
Instagram
Lead #2
Facebook
+6 more
Paid
22Lead #1
Instagram
Lead #2
Facebook
+20 more
Artwork Needed
6Lead #1
Instagram
Lead #2
Facebook
+4 more
Artwork Approval
11Lead #1
Instagram
Lead #2
Facebook
+9 more
Ready for Production
9Lead #1
Instagram
Lead #2
Facebook
+7 more
In Production
14Lead #1
Instagram
Lead #2
Facebook
+12 more
Ready for Delivery/Pickup
7Lead #1
Instagram
Lead #2
Facebook
+5 more
Delivered
26Lead #1
Instagram
Lead #2
Facebook
+24 more
Review Requested
21Lead #1
Instagram
Lead #2
Facebook
+19 more
Reorder/Nurture
33Lead #1
Instagram
Lead #2
Facebook
+31 more
Repeat Customer
17Lead #1
Instagram
Lead #2
Facebook
+15 more
Lost / Not Ready
13Lead #1
Instagram
Lead #2
Facebook
+11 more
Customer Segmentation Tags
T-Shirt CustomerDTF CustomerUV CustomerSticker CustomerBanner CustomerFlyer CustomerBusiness Card CustomerBusiness CustomerEvent CustomerApparel BrandGiveaway LeadFirst-Time CustomerRepeat CustomerReorderReferralHigh-Value Customer
Retargeting Audiences
Website VisitorsLanding Page VisitorsOrder Form VisitorsForm SubmittersQuote LeadsGiveaway EntrantsNon-BuyersPast CustomersRepeat CustomersHigh-Value CustomersReorder Customers
Available for advertising/retargeting integrations where supported and properly configured.
Automation Flows
Sales Follow-Up
- 1. Submit → SMS/email confirmation
- 2. 24h reminder
- 3. 3-day follow-up
- 4. 7-day final
- 5. Stops on purchase
Abandoned Lead
- 1. Contact captured, no finish
- 2. Short reminder to continue
- 3. Opt-out respected
Giveaway
- 1. Entry → CRM + tag
- 2. Confirmation
- 3. Eligible weekly pool
- 4. Documented random draw
- 5. Winner notify + fulfill
- 6. Non-winner → intro offer + retarget
Review
- 1. ~24h after delivery
- 2. Thank + Google review link
- 3. Ask for print photo/video
Reorder
- 1. Segment by product
- 2. 30 / 60 / 90-day reminders
- 3. Targeted to product history
Lead Source Tracking
- 1. Original source preserved
- 2. Latest source updated separately
- 3. Campaign-specific tracking